Contact · ~48h response

Talk to a person.

Questions, feedback, bad rewrite reports, plan and API requests. Write in English or French; you will get an answer in the language you used.

Email

Write to hello@humanizeai.ca. We usually answer within 48 hours on business days. Plan and API questions get priority, and bug reports with a rough description of the input, length, language and tone, get fixed fastest. You never need to send us the text itself.

What helps us help you

For rewrite quality issues: the approximate text length, the tone you picked, the language, and one sentence about what went wrong. For detector questions: remember that scores between 40 and 69 are inconclusive by design, and that no detector result here or anywhere is a verdict. For everything else: plain words work. There is no ticket system to fight, just a mailbox a person reads.

Frequently asked

How fast do you answer?

Usually within 48 hours on business days. Plan and API questions get priority.

Can I report a bad rewrite?

Please do. A short note about what went wrong, with the rough text length and tone you used, is enough. You do not need to send us the text itself.

Can I request a feature?

Yes, and feature notes get read with interest, especially from people using the tool weekly. Dialect support and the dark-mode toggle both started as user requests.

Do you offer support in French?

Oui. Écrivez en français et la réponse arrive en français, dans les mêmes délais.

Is there a phone number?

No. Email keeps a written trail, lets us answer thoughtfully and keeps the free tool free. For anything complex, a clear email beats a phone queue.